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Frequently Asked Questions

Where is the STRIVERS store?

STRIVERS is located within The St. James at 6805 Industrial Road, Springfield, VA.

I do not live near any of the STRIVERS locations, how can I place an order?

You may place an order online or by calling the Springfield location at (202) 539-8960.

Do The St. James members get discounts on STRIVERS apparel?

Members of The St. James can stay up to date on promotional members-only pricing via The St. James weekly newsletter.

I'm from a country outside of the U.S. What is my footwear size in U.S. measurements?

Please check our sizing guide for footwear measurement conversions. For apparel, sizes vary by brand. Please contact our STRIVERS Springfield team by email or phone for specific inquiries.

Can I change the address that my order is shipped?

STRIVERS ships packages via FedEx. If you need to change your address after the package has been shipped, please contact FedEx directly with your confirmation number so they can reroute or hold your package.

Can I pick up my online order at the store?:

Please call the STRIVERS Springfield store prior to placing your order and our team will gladly set aside your items for pick up.

I just received my online order. Can I return it for a full refund?:

Please review our return policy.

Can I buy a gift card online?

STRIVERS is only able to sell gift cards in store at this time.

Will my online gift card expire?

Gift cards cannot expire within five years from the date they were activated. To check the balance on your gift card, please call the STRIVERS store at  (202) 539-8960